Use your data to get invoices paid before they go overdue
Goal: Accelerate cash inflows by proactively managing receivables so you avoid late payments and preserve runway.
Dashboard Setup & Priority
Suggested Dashboard: Receivables Management
- Widgets:
- Aging by Days (0–30, 31–60, 61–90, 90+ days)
- Top 10 Unpaid Invoices (by amount and days outstanding)
- Days Sales Outstanding (DSO) trend
- Receivables Forecast (expected cash by date)
- Criticality: High-Impact — prevents cash shortfalls
- Cadence: Every business day (5 minutes)
Core Principle
DSO = (Outstanding Receivables ÷ Total Credit Sales) × Number of Days
Five-Minute Routine
- Review Aging Snapshot (≈ 1 min)
- Identify invoices entering the 0–30 day bucket that are due within the next 7 days.
- Note any large invoices (top 10) on the cusp of aging into 31–60 days.
- Calculate Short-Term Cash Inflow (≈ 1 min)
- From your Receivables Forecast, sum the amounts due in the next 7 days.
- Compare against your expected outflows over the same period to gauge pressure.
- Spot High-Risk Accounts (≈ 1 min)
- Flag customers whose average payment days exceed your terms (e.g., they pay in 45 days on net-30).
- Prioritize those with large balances and habitual lateness.
- Automate or Personalize Reminders (≈ 1 min)
- For standard accounts, trigger an automated reminder 7 days before due date.
- For high-risk or key clients, send a personalized email or make a quick call.
- Offer Early-Pay Incentive (≈ 1 min)
- For invoices > $5K or at-risk customers, propose a small incentive:
- Example: “Pay within 5 days to receive a 1.5 % discount.”
- Record agreed-upon terms in your system to track uptake.
Control Limits & Key Metrics
Condition | Immediate Response |
Invoices due in ≤ 7 days > 20 % of AR | Trigger both automated reminders and personalized outreach |
Customers with avg. payment days > term | Escalate to account manager for follow-up |
DSO > 35 days (or your industry benchmark) | Review credit policies and consider tighter terms |
Track Daily:
- Number and value of invoices due within 7 days
- DSO (Days Sales Outstanding)
- % of receivables due soon vs. total AR
- Uptake rate on early-pay incentives
Habit Formation
- Daily Ritual: Set a 5-minute “Receivables Check” in your calendar; enable alerts when key thresholds are crossed.
- Weekly Review: Every Monday, evaluate DSO trends and refine reminder cadence or incentive levels.
Real-World Example
A manufacturing firm had $120K in invoices due next week, 30% of total AR. Automated reminders went out for all, while the credit manager personally called the two largest overdue accounts. One customer took the 1.5% early-pay discount and released $45K within three days—significantly easing the week’s cash flow demands.
